Resource Library
IMA Provides a number of resources including Whitepapers and Articles to members and non-members alike. Documents below are in Adobe Reader format, which is available free from Adobe. Don't have Reader?
Whitepapers
Articles
Symbolic Recognition: The Art Behind Corporate Emotional Connection
“Lest we forget.”
Sadly, it’s a phrase we hear all too often today because of its association with a culture of war. From a positive perspective, however, its meaning is as resonant today as when the phrase originated in terms of honoring the battlefield achievements of soldiers with symbolic awards of everlasting recognition: the Bronze Star, the Purple Heart, or the Distinguished Service Cross.
Symbolic awards can be designed as an art form to create emotional connection—“esprit de corps.”
Recognition – The Shift from Programs to Systems
The trend in workplace recognition is toward a more systematic approach that encompasses an entire enterprise and enables organizations to focus on and drive the behaviors that create success. This is a departure from the more tactical approach where individual programs are created to address unique, unrelated issues.
ACCELERATING RESULTS
through the Science of Performance
Want measurable returns in profitability and retention? Recognize everyone—not just star performers—for doing the right things right. Here’s a newsflash—but only if you’ve been living in a cave: A serious shortage of skilled U.S. workers that began in 2005 is expected to grow to 5.3 million by 2010, and to 14 million by 2015.
Do You Even Know Me?
Some common thoughts and tips from employees to their bosses
Each time I meet with and interview employees or conduct a survey in an organization I hear a common thread of concerns. So on behalf of those who feel unheard and unrecognized, let me share with all of us some of the repeated requests employees have told me to tell managers.
Don’t Show Me the Money!
Consider the harsh realities before you give employees cash
With all due respect to Jerry McGuire…don’t show me the money! At least consider the following factual information before giving hard cold cash as a bonus or incentive for the purpose of recognizing employees. Here today, gone tomorrow. There’s a funny thing about giving people money. It is always spent quickly. And that quick turn around can make money a very poor recognizer of the contributions your employees have been making.
The Power of Meaningful Employee Recognition:
Why One Size Does Not Fit All
While virtually everyone recognizes the power of positive reinforcement for a job well done, an in-depth study of recognition preferences and practices shows there is much to learn about how to maximize the effectiveness of recognition practices.
Recognition remains important in a diverse and evolving workforce
The modern workforce is rapidly and continuously changing. As more Generation X and millennials enter the work force, employers today are challenged with acclimating to a new age of employee expectations.
One fundamental fact remains unchanged, however: people desire to be recognized for their hard work and applauded for their successes. Regardless of age or career stage, above all else, employees want to feel as though they play a valuable role within their organization.

